In the United States:

For Consumers and Professionals requiring support such as technical product and warranty inquiries:

Phone:  855-852-7186
Hours:  Mon – Fri 8 AM to 6:00 PM EST
Email:  luxurytech@lixil.com

For Wholesalers, Trade and Retailers:

Phone:  800-227-2734 EST
Hours:  Mon – Fri 8 AM to 6:00 PM
Email:  DXVCustomerCare@DXV.com

In Canada:

For Consumers and Professionals requiring support such as technical product and warranty inquiries: Phone:  855-837-4601

Hours:  Mon – Fri 8 AM to 4PM EST

For Wholesalers, Trade and Retailers:

Phone: 800-387-0369
Hours: Mon – Fri 8 AM to 4PM EST
Email:  DXV@americanstandard.com